Registering a Software Version
It is time to register the software version you installed on the trainer PC. After you have registered it as a new CI in Xurrent, you will place its DVD in the software safe that is located in room 316. This safe acts as the definitive media library (DML) of Widget’s IT support organization in New York.
Use the SMART Notebook software product to register SMART Notebook version 10, SP2 (click on the Add Software Version button). Do not forget to relate this software version to the trainer PC and the appropriate training center service instance.
Questions:
What is the Status of the software CI?
The status of this software is In Production according to the definition in the online help: ‘The CI is being used to provide a service.’
How do you the define the DML of the software CI?
Use the fields Site (Widget International Headquarters) and Location (Room 316) to set the definitive media library (DML) for this software CI.
What are the System ID and Alternate Names fields used for?
In the Field Help page for the Configuration Item form, you will find that in case of a software CI the System ID and Alternate Names fields are used in integrations with automatic discovery tools to enter the unique identifiers by which the software is known in these tools. In this exercise you can leave them empty.
Which relation type did you select for the link between the Smart Notebook software and the trainer PC?
A software CI should always be seen as a component of the computer on which it has been installed. Hence, the SMART Notebook version 10, SP2 software is the “Child” and CMP00116 is the “Parent”.
Why is the Financial Details section not available for software CIs?
Software itself is not considered an asset. To acquire a software product, an organization purchases one or more licenses for it. The Financial Details section is available for software license certificate CIs to ensure that the costs of software licenses can be allocated to the services that rely on them.