Configuration Manager Training

Configuration Manager Training

Exercises

The Xurrent Configuration Manager Training will guide you through the following exercises:

  1. Understanding Service Instances
  2. Updating CIs (i)
  3. Updating CIs (ii)
  4. Relating CIs
  5. Registering a Supplier
  6. Registering a Hardware Product
  7. Registering a Hardware CI
  8. Updating CIs (iii)
  9. Updating CIs (iv)
  10. Registering an Invoice
  11. Registering a Software Product
  12. Registering a Software Version
  13. Registering a License Certificate

To complete the exercises, access your Xurrent instance at 4me-demo.com by entering the name and password of the instance. Once you have accessed your instance, select the Xurrent account of the Information Technology department of Widget North America (i.e. select the account ‘Widget N. America – IT’).

If you do not yet have access to a Xurrent instance, you can request one by going to the Xurrent website.

Go ahead and log in as Bob Lewis. Bob is the configuration manager of the End-User Support team at the New York headquarters of the Widget International enterprise.

Bob’s email address is: bob.lewis@widget.com
His Xurrent password is: 4me
All passwords in your training instance have been set to 4me. For training purposes we use easy to remember passwords, since you will switch users with  different roles quite often during the exercises. The passwords do not reflect the strict password requirements Xurrent has for its own employees, nor the requirements your organization will set in the Xurrent system for you.
Make sure you verify the settings of your training instance when it has been used by someone else. Go to the Settings console (5th icon in the toolbar). In the left pane at the bottom you will find the menu options 'Instance Options' and 'Instance Reset'. Click on 'Instance Options' to enter your email address in the Forwarding email address field. Click on the 'Instance Reset' menu option to reinitialize the data in your demo instance.

Click on the button below to get started with the first exercise.

Start Exercise 1